SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Prestoria (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://prestoria.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I've never encountered a product quite like this before. With just one application, the results were outstanding. I'm thrilled to have found it!
I experimented with it on a section of faded plastic. It performed as described, but I'm still monitoring its longevity. It's been through a car wash and continues to look good.
This product exceeded my expectations. It brought the plastic body parts of my car back to a like-new appearance.
It performs admirably, meeting expectations. It gives a nice finish to the vehicle's exterior plastics. Thank you!
I used this on various plastics on my RAM 2500 and my Gulfstream RV. It worked well on moderately sun and weather-damaged plastics and rubber. It made them acceptable in appearance.
I rated this product five stars for its ease of use, immediate effectiveness, and I'm just three weeks into assessing its long-term durability.
My 5-year-old RAV4, already in decent condition, looked showroom fresh after applying this product to the exterior black plastic. A few days later, I used it on the dash, leather seats, and all the interior plastic, achieving outstanding results. I plan to update on its durability in the spring, but so far, it seems like money well spent.
I've tried it on the plastic parts of my Chevrolet Avalanche, restoring the grey back to its original deep black. This contrasts with a previous product I used, which only lasted a day. So far, with just one application of this product, it's still looking great.
This product works well and meets expectations, providing a good finish to the exterior plastics of the vehicle. Thank you!
I just received it, and I haven't had a chance to test it yet, but it looks promising. Good packaging and fast delivery, according to other customers.
It was easy to apply and provided an initial shine, but after 2.5 weeks, the plastic faded again. It may require frequent reapplication.
When I followed the video instructions, I was pleasantly surprised to see the black plastic trim on my nearly two-decade-old Jeep regain a shiny, new appearance. Several weeks later, it's still holding up well, proving that a little of this product goes a long way, offering a budget-friendly solution.
The product is incredibly user-friendly, especially for bringing back the shine to plastic surfaces.
The product worked perfectly, even without pre-cleaning the surfaces.
After using the brand's super cleaner, I applied this product to my vehicle's fenders, door handles, mirrors, bumpers, and grill. While they don't look brand new, they've significantly improved in appearance.
I tried this on various surfaces, including a faded riding lawnmower, and it fully restored all the plastic. It exceeded my expectations.
It works well, hydrates, and restores the original color. I'm uncertain about its longevity.
Having used this product on my vehicle, I noticed a definite improvement in appearance. However, I'm waiting to see how it compares in longevity to other products.
While the product is effective and long-lasting, the applicators could be improved in terms of size and durability.
It's easy to use, though it didn't deliver the advertised results in some cases.
It does a commendable job and comes highly recommended.
It works very effectively, creating a film that maintains the brightness, and the difference is quite noticeable. It's important to apply it to a sponge and then to the material to be cleaned.
This product is a game-changer for car detailing. It effortlessly revitalizes plastic, rubber, and vinyl surfaces.
While it did work, after a rain, it left streaks on the plastic where it removed the coating. It's not very durable.
This product really works, and I'm happy with the results. It improves the appearance of black plastic.